1. Home
  2. FAQ

Help Centre

99abb FAQ – Answers to Your Betting Questions

Everything you need to know about your 99abb account, deposits, withdrawals, sports betting, live casino and more — all in one place.

All Topics Account Deposits & Withdrawals Sports Betting Live Casino App VIP Responsible Gaming

Welcome to the 99abb help centre. If you are new to the platform or have been playing for a while and run into something unfamiliar, this FAQ page covers the questions we hear most often from players across Pakistan. From creating your first account to understanding how withdrawals work in PKR, you will find clear, straightforward answers below.

The sections are grouped by topic so you can jump straight to what you need. If you cannot find your answer here, the 99abb support team is available around the clock to help you out.

Account & Registration

Head over to the Register page and fill in your basic details — a username, mobile number and a secure password. You will receive a verification code on your mobile number to confirm your identity. Once verified, your account is active immediately and you can log in, make a deposit and start placing bets straight away. The whole process usually takes under three minutes.

On the Login page, tap the "Forgot your password?" link. Enter your registered mobile number and you will receive a reset code via SMS. Use that code to set a new password. If you no longer have access to that number, contact the support team directly so they can verify your identity through other means before resetting your credentials.

No. Each person is allowed one account only. Creating multiple accounts is against the platform's terms and conditions and can result in all associated accounts being suspended. If you have accidentally created a duplicate, contact support to have the extra account closed before it causes any issues.

You can update most account details from within the account settings section once you are logged in. For changes to sensitive details like your registered mobile number, you may be asked to go through an additional verification step for security purposes. This is to protect your account from unauthorised changes.

Deposits & Withdrawals

99abb supports all the major payment options used in Pakistan. You can deposit using:
  • JazzCash (mobile account or over-the-counter)
  • Easypaisa (mobile wallet or bank account)
  • Raast (instant bank-to-bank transfer)
  • Bank Transfer (any local bank)
  • Debit and credit cards
  • Mobile wallets
All deposits and withdrawals are processed in PKR, so there are no currency conversion fees to worry about.

Most deposits via JazzCash, Easypaisa or Raast reflect within a few minutes. Bank transfers can take slightly longer depending on your bank's processing times — typically anywhere from a few minutes up to a couple of hours during normal banking hours. If your deposit has not reflected after two hours, check your transaction confirmation and contact support with the reference number.

Log into your account, go to the withdrawal section, enter the amount in PKR and select your preferred withdrawal method. Withdrawal requests are processed on a regular schedule. Once approved, funds are sent to your JazzCash, Easypaisa, bank account or whichever method you selected. Processing times vary between same-day and a couple of business days depending on the method and the time of request.

Minimum and maximum deposit limits vary by payment method. The exact limits are displayed at the time of deposit within your account. In general, 99abb tries to keep the minimum deposit accessible for players at all budget levels in Pakistan, while maximum limits are set to keep transactions smooth and secure.

Sports Betting

Cricket is front and centre at 99abb — PSL matches, T20 internationals, bilateral series and major tournaments are all covered with competitive odds. Beyond cricket, you can also bet on football including local and international leagues, as well as esports. The Sports section is updated regularly with upcoming fixtures and live in-play markets.

Live betting — sometimes called in-play betting — lets you place bets on a match that is already in progress. For cricket, this means you can bet on things like who will score the next run, how many wickets fall in an over, or the result of the current innings as the game develops. Odds update in real time to reflect what is happening on the pitch. It is one of the most exciting ways to follow a PSL or T20 match on 99abb.

Yes, absolutely. The 99abb app is designed for placing bets on the go. You get the same full range of markets, live odds and in-play betting as you do on the desktop site, but optimised for your phone screen. Download the app from the App page to get started.

99abb displays odds in decimal format by default, which is easy to understand. The number shown next to each selection represents your total return per PKR 1 wagered — including your stake. For example, odds of 2.50 on a bet of PKR 500 would return PKR 1,250 if it wins (your PKR 500 stake plus PKR 750 in winnings). The higher the decimal, the less likely the outcome according to the market — and the higher the potential payout.

Live Casino

The Live Casino section features a wide range of tables hosted by real, professional dealers. You will find Live Baccarat, Live Roulette, Live Blackjack, Teen Patti and several other popular formats. Tables are available at different stake levels so you can find something that suits your budget, whether you are playing casually or going after bigger wins.

Yes. The live casino runs around the clock with tables always open. Whether you prefer playing late at night or early in the morning, there will always be a live table available for you. Some specific game variants may have scheduled sessions, but the core tables — Baccarat, Roulette and Blackjack — are available at all times.

Live casino games use a video stream, so a reasonably stable connection makes for a better experience. A standard 4G mobile connection in Pakistan is generally sufficient. If you notice buffering or freezing, try switching from mobile data to Wi-Fi or closing other apps running in the background. The 99abb platform also adjusts stream quality automatically to suit your connection speed.

99abb App

Visit the App page on the 99abb website for full download instructions. The app is available for Android devices. Follow the steps on that page to enable installation from outside the Play Store if required, download the APK file, and install it. The process is straightforward and takes just a couple of minutes on most devices.

Yes, the 99abb app is completely free to download and install. There are no charges for the app itself — you only spend money when you choose to make a deposit and place bets. The app uses the same account as the website, so your balance and bet history are synced across both.

First, check that you have the latest version of the app installed by visiting the App page. If you already have the latest version, try clearing the app's cache from your phone's settings and restarting the app. If the issue continues, uninstall and reinstall the app. For persistent problems, the support team can help you troubleshoot based on your specific device and Android version.

VIP Programme

The VIP programme rewards players for their activity on 99abb. As you play — whether on sports betting or live casino — you accumulate loyalty points that move you up through the VIP tiers. Higher tiers unlock better perks including enhanced bonuses, faster withdrawal processing, exclusive promotions and dedicated support. Your progress is tracked automatically and visible in your account dashboard.

Point validity details are outlined in the VIP programme terms available on the VIP page. Generally, staying active on the platform keeps your points and tier status alive. Extended periods of inactivity may affect your standing, so it is worth logging in regularly and checking your VIP dashboard to stay on top of your progress.

Responsible Gaming

99abb encourages all players to set a personal budget before they start playing and to stick to it. You can set deposit limits, session time reminders and take self-exclusion breaks directly from your account settings. The Responsible Gaming page has detailed guidance on how to use these tools and how to keep betting a fun, controlled activity rather than a financial concern.

No. 99abb is strictly for adults aged 18 and above. Age verification is part of the registration process. If you are a parent or guardian, please make sure that minors in your household do not have access to your account, login credentials or any devices where you stay signed in. Responsible use means keeping the platform out of reach of those who should not be using it.

If you notice that you are betting more than you can afford, chasing losses, or finding it difficult to stop, take a break immediately. Use the self-exclusion option in your account settings to temporarily or permanently restrict your access. Speak to someone you trust, and visit the Responsible Gaming page for more practical self-management advice. Betting should always be entertainment — the moment it stops feeling that way, it is time to step back.

Still Have Questions?

The FAQs above cover the most common topics, but every player's situation is a bit different. If you could not find what you were looking for, the 99abb support team is available around the clock. Whether your question is about a specific bet that settled unexpectedly, a payment that is taking longer than usual, or something about a promotion you saw — the team is there to help and will usually get back to you quickly.

For the fastest response, have your account username and any relevant transaction reference numbers handy when you reach out. This helps the support team pull up your account details and resolve your query without going back and forth multiple times.

Tips for New Players in Pakistan

If you are just getting started on 99abb, a few practical pointers can save you time and hassle. First, use the same mobile number throughout — for registration, deposits via JazzCash or Easypaisa, and withdrawals. Keeping things consistent on one number makes account verification and payments smoother.

Second, explore the Betting section during PSL season and major T20 tournaments — that is when the markets are deepest and the live betting experience is at its best. If you are new to betting, start with simple match winner markets before moving on to more specific in-play options. The odds are displayed clearly and the bet slip shows your potential return in PKR before you confirm anything.

Finally, check the Wins page regularly to see what other players have been cashing out. It gives you a sense of what is possible on the platform and can be genuinely motivating when you see real results from players in Pakistan.

Quick Navigation

Create an Account Login to Your Account Sports Betting Live Casino Betting Markets VIP Programme Download the App Recent Wins

Accepted Payments

JazzCash Easypaisa Raast Bank Transfer Cards Mobile Wallets

Responsible Gaming

Set a budget. Take breaks. Only bet what you can afford to lose. 99abb is for adults aged 18+ only.

Read Our Responsible Gaming Guide

Why 99abb

A Platform Built for Pakistan

Everything on 99abb is designed around how players in Pakistan actually play.

PSL & Cricket First

Pakistan Super League, T20 internationals and all major series covered with live in-play markets and competitive PKR odds updated ball by ball.

Mobile-First Design

The 99abb app and mobile site are built for Pakistani phones and network speeds. Fast, responsive and easy to navigate whether you are on 4G or Wi-Fi.

Local Payments in PKR

Deposit and withdraw in Pakistani Rupees using JazzCash, Easypaisa, Raast, bank transfer or cards. No currency conversion, no surprises.

Live Casino 24/7

Real dealers, real tables. Baccarat, Roulette, Teen Patti and Blackjack are open around the clock — join a table any time from your phone or browser.

VIP Rewards

Earn loyalty points every time you play. Move up through VIP tiers to unlock bigger bonuses, priority withdrawals and exclusive member perks.

Support Around the Clock

Got a question that is not in the FAQ? The 99abb support team is available 24/7 to help with account issues, payments and anything else you need.

Ready to Get Started with 99abb?

Register your free account in minutes, make your first deposit in PKR and jump into live cricket betting or casino tables straight away.

Register Now Login to Account