Your personal information, account details and PKR transaction data are handled with care. This policy explains exactly what we collect, why we collect it, who we share it with and how you can control your own data as a 99abb member in Pakistan.
Registration details, transaction history, device and usage data collected directly through your account activity on the platform and app.
Your data is stored securely with access limited strictly to those who need it to operate your account. We do not sell your data to third parties.
You can request access to your data, ask for corrections and request deletion of your account information by contacting support at any time.
PKR transaction data through JazzCash, Easypaisa and Raast is shared only with the relevant payment provider to complete each transaction.
We use cookies to keep your session active and to understand how the platform is used. No third-party advertising cookies are used on the platform.
99abb does not knowingly collect data from anyone under 18. Accounts identified as belonging to minors are closed and data is removed promptly.
99abb is a sports betting and live casino platform built for adult members in Pakistan. When you use 99abb — whether you are browsing the site, registering an account, placing a bet on a cricket match, joining a live casino table or processing a PKR deposit via JazzCash or Easypaisa — certain information about you is collected and processed. This Privacy Policy explains what that information is, how it is used and what rights you have over it.
We take privacy seriously. Your data is not sold, rented or traded to third-party advertisers. It is collected and used for one purpose only: to run your 99abb account properly, process your transactions, keep your account secure and improve the platform for everyone who uses it.
This policy should be read alongside the 99abb Terms and Conditions. By creating an account and using the platform, you confirm that you have read and understood both documents.
We collect information in two ways: directly from you when you register or use the platform, and automatically through your device and browsing activity on the platform.
Every piece of data we collect serves a specific purpose. The table below outlines the main uses of your data and why each one matters to the operation of your 99abb account.
| Data Type | Purpose |
|---|---|
| Name, phone, email | Account creation, login authentication and support communications |
| Date of birth | Age verification — confirming you are 18 or above before account activation |
| Payment identifiers | Processing PKR deposits and withdrawals via JazzCash, Easypaisa, Raast or bank transfer |
| Identity documents | Account verification prior to first withdrawal or where required by our security processes |
| Betting and session activity | Settling bets correctly, calculating VIP tier points and detecting unusual activity |
| Device and IP data | Account security, detecting duplicate or fraudulent accounts and platform abuse prevention |
| Support communications | Resolving queries, maintaining a record of issues raised and improving support quality |
We do not use your data for targeted advertising. We may use aggregated, non-identifiable usage data internally to understand how members use different parts of the platform — for example, which sports markets are most popular or what times of day are busiest — but this analysis does not involve your personal details in any identifiable form.
All deposits and withdrawals on 99abb are processed in PKR through supported payment providers: JazzCash, Easypaisa, Raast, bank transfer and other supported mobile wallets. When you initiate a transaction, certain data — including your registered mobile number or account identifier with that payment provider — is shared with the relevant provider solely to complete the transaction.
99abb does not store your full JazzCash or Easypaisa PIN, your bank account password or any sensitive authentication credentials belonging to your payment provider account. What is stored on our side is a record of the transaction amount, the payment method used, the date and time, and whether the transaction was completed successfully. This record is kept for account management and dispute resolution purposes.
Withdrawal processing requires that the destination payment account is registered in your own name. Where third-party payment accounts are detected, the transaction is held pending verification. This is a security measure to protect your funds and prevent unauthorised withdrawals.
99abb does not sell, rent or trade your personal data. Data is shared externally only in the following limited and necessary circumstances:
Transaction data is shared with the relevant payment provider — JazzCash, Easypaisa, Raast or your bank — as required to process your deposit or withdrawal. This sharing is limited strictly to the data needed to complete the transaction and is governed by the privacy policies of those providers.
Where account verification is required, identity documents may be passed to a third-party verification service. This service processes your documents solely for the purpose of confirming your identity and does not retain your data beyond the verification process.
Where 99abb uses third-party technical providers to run the platform — such as cloud hosting or security services — those providers may process your data as part of delivering the service. All such providers are contractually bound to handle your data securely and to use it only for the purpose of providing services to 99abb.
If we are legally required to disclose data in response to a valid legal process, we will do so to the extent required by law. We will not voluntarily disclose more data than is required and, where permitted, we will attempt to notify you of any such disclosure.
Cookies are small data files stored on your device by your browser or the 99abb app. We use a limited set of cookies for essential platform functions.
These cookies keep you logged in to your account during a session, maintain your preferences such as selected language or odds format, and protect against cross-site request forgery. Without essential cookies, the platform cannot function correctly. These cookies are not optional.
We use internal analytics to understand how members navigate the platform — which pages are visited most, where members drop off during registration and which betting markets are most active. This data is aggregated and does not identify you personally. We do not use Google Analytics or any third-party advertising analytics service on the 99abb platform.
We do not use advertising cookies, retargeting pixels or any form of cross-site tracking. Your activity on 99abb is not shared with or tracked by any advertising network.
You can clear cookies at any time through your browser or device settings. Clearing essential cookies will log you out of your account and may affect how some features of the platform work during your next visit. Blocking essential cookies entirely may prevent you from logging in.
We retain your personal data for as long as your account is active and for a reasonable period after account closure to allow for any pending transactions to be resolved, disputes to be addressed or legitimate audit requirements to be met.
Transaction records — including deposit and withdrawal history in PKR — are retained for a minimum of five years from the date of the transaction. This retention period supports our ability to investigate disputes, correct errors and maintain accurate account histories.
If you request deletion of your account, we will remove your personal profile and betting history from our active systems within a reasonable timeframe. Transaction records required for audit or dispute purposes will be retained in a restricted archive for the period described above and then permanently deleted.
Support communications — such as chat logs or email exchanges with the 99abb support team — are retained for a period of two years to support quality assurance and to allow us to reference previous interactions if you contact us again about the same issue.
Protecting your account and personal data is a core responsibility we take seriously. The following measures are in place across the 99abb platform:
Despite these measures, no system is completely immune to security risk. If you notice any suspicious activity on your account — unexpected logins, bets you did not place or withdrawal requests you did not initiate — contact support immediately and change your password.
As a 99abb member, you have the following rights in relation to your personal data:
You can request a summary of the personal data 99abb holds about you at any time. Contact support with your request and we will provide a summary within a reasonable timeframe.
If your personal information is inaccurate — for example, if your registered name contains an error or your contact number has changed — you have the right to request a correction. Contact support to update your details. Note that some changes — particularly to name and date of birth — may require identity verification before they can be processed.
You may request deletion of your account and associated personal data. Where deletion is requested, we will remove your profile and activity data from active systems. Certain transaction records will be retained in restricted archive form as described in the Retention section above. Once your account is deleted, it cannot be reactivated.
If you believe that your data is being processed in a way that is not consistent with this policy or that is causing harm, you have the right to raise an objection with our support team. We will review and respond to your concern promptly.
To exercise any of these rights, contact 99abb support through your account or at [email protected].
99abb is strictly an adults-only platform. We do not knowingly collect personal data from anyone under the age of 18. Date of birth is collected at registration and is used to verify that each new member meets the minimum age requirement before their account is activated.
If we identify that an account has been created by someone under 18 — whether through our own checks or as a result of a report — that account will be suspended immediately, the associated data will be removed from our active systems and any balance will be handled in accordance with our Terms and Conditions.
If you are a parent or guardian and you believe that a person under 18 has created an account on 99abb, please contact support immediately. We will investigate and take the appropriate steps without delay.
This Privacy Policy may be updated from time to time to reflect changes to our platform, how we process data or applicable requirements. When we make material changes, the updated policy will be published on this page with a revised effective date shown at the top.
Continued use of the 99abb platform after a revised policy has been published constitutes your acceptance of the updated terms. If you disagree with a change, you should stop using the platform and contact support to close your account and arrange withdrawal of any balance. We recommend reviewing this page periodically so you are always aware of the current policy.
If you have a question about this Privacy Policy, about how your data is handled or about your rights as a member, you can reach the 99abb support team through your account or via the contact details below. The FAQ page also covers common questions about account management, deposits and withdrawals.
For responsible gaming-related queries — including setting deposit limits or requesting self-exclusion — please visit the Responsible Gaming page or contact support directly.